Sports Travel Insurance New Claim Canopius Customers

This field is for validation purposes and should be left unchanged.

Our non-emergency travel insurance claims are handled by our partners, CSAL.

We will collect some basic information from you, then pass this on to the claims handlers.

CSAL will contact you within five business days (Monday to Friday, 9am to 5pm) to collect any additional details they need to complete your claim.

The Yellow Jersey team don’t handle travel insurance claims directly, but our customer support team are still here to help you. If you run into any problems, you can reach out to us for assistance.

If you need to contact our claims handlers in an emergency outside of business hours, please call our emergency number: +44 (0) 208 608 4227

Full name(Required)

Preferred contact number(Required)

Preferred contact email(Required)

Your policy number(Required)

You can find your policy number on the documents we sent to you, or by logging in to your customer dashboard.

Did you purchase the insurance policy under your name?

Yes

No, I am a named traveller on a policy purchased by someone else

Policy holder's name

When did you book your trip(Required)

When did your trip start, or when was your trip due to start?(Required)

When did your trip end, or when was your trip due to end?(Required)

What was your trip destination?(Required)

Which sections of the policy do you need to claim under?(Required)

Medical expenses

Cancellation or curtailment

Delayed or missed departures / connections

Personal effects, money and travel documents

Sports equipment cover

Car hire excess cover

Sports activity interruption

Personal liability

Hospital benefit

If applicable, please provide your medical assistance reference number

Were you taking part in a sport/activity at the time of the incident?(Required)

Yes

What sport/activity were you participating in(Required)

What was the date and time of your incident?(Required)

Please describe the incident which gave rise to the claim (Required)

Please describe what you need to claim for(Required)

Please provide an estimate of how much you are claiming for(Required)

Do you have cover with any other insurer, for example though a bank account, private medical insurance or home insurance? *

Yes

Please provide details of insurance cover(Required)

Account number(Required)

By providing an account number and sort code now, we can make a settlement to you more quickly

Sort code(Required)

I understand that by submitting this form, my contact details and policy information will be passed to CSAL.

CSAL have been appointed by the insurer to handle non-emergency travel insurance claims on behalf of Pedal Cover. A member of the claims team at CSAL will call back on the number provided in this form to initiate the claim, and collect the additional details required to process the claim.